Jojos Iphone

BUSINESS ADMINISTRATION PROFESSIONAL

malmo/sweden

Profile summary

Strategic Business Administration Professional with 4 years shaping commercial outcomes across luxury retail, brand development, and site operations. Trilingual in Swedish, Arabic, and English, applying expertise in business administration, sales strategy, and team leadership across multiple sectors. Known for co-founding a lifestyle brand, managing daily testing-site operations, and advising clients on luxury interior design and retail products. Committed to operational excellence, client relationship management, and driving sustainable business growth.

Career highlights

Business Co-Founder and Operations: Co-founded a fragrance and lifestyle brand, managing sales strategy, marketing, recruitment, staff training, scheduling, and day-to-day operations to build customer relationships.

Site Operations Management: Managed testing-site operations during the pandemic, overseeing administration, staffing, finance, result reporting, and compliance with health regulations.

Luxury Client Advisory: Delivered customer service in a luxury retail environment, assisting international clientele with personalized styling and supporting sales targets.

Key skills

SkillsBusiness Development Marketing & Social Media Human Resources (HR) Recruitment & Talent Acquisition Staff Scheduling & Planning Microsoft Office (Word, Excel, PowerPoint, Outlook) Customer Relationship Management Luxury Sales & Clienteling Team Leadership Organisation & Operations Management Business Administration Brand Development Project Management Operations Management Client Relations Brand Strategy Retail Operations Interior Design Lighting Design Digital Channels

Professional experience

INTERIOR DESIGNERDec 2025 - Present
LIGHT-POINT COPENHAGEN

Manages interior design and lighting projects for residential and commercial spaces, focusing on premium aesthetic and functional solutions. Collaborates with clients to build long-term relationships while maintaining standards of service.

  • Creates customized lighting concepts for residential and commercial spaces.
  • Assists customers in selecting products based on design, functionality and aesthetics.
  • Delivers a luxury customer experience while achieving sales and building long-term client relationships.
CO-FOUNDER & BUSINESS DEVELOPMENT MANAGERJan 2024 - Present
ROYAL PLATINUM SWEDEN

Founded and developed a fragrance and lifestyle brand, steering commercial growth and brand positioning. Directs recruitment, staff training, scheduling, and overall daily operations. Oversees digital channels, including social media platforms and online store operations, while maintaining direct engagement with sales strategy.

  • Formulated and executed the overall sales strategy, marketing initiatives, and brand positioning plans from the ground up to establish market presence.
  • Executed influencer collaborations and implemented specific engagement strategies designed to build customer loyalty and increase sales transactions.
  • Directed recruitment processes, staff training programs, and daily operational schedules to maintain service standards across the business.
SOCIAL PEDAGOGUE / STUDENT ASSISTANTJan 2021 - Jan 2023
SCHOOL & CHILD SUPPORT, MALMO

Directed educational and social support programs for children and young people within school environments, coordinating directly with teachers, parents, and social workers to monitor individual development paths.

  • Provided direct support to children with special needs and behavioural challenges within daily educational routines.
  • Created structured and safe learning environments designed to promote ongoing child development.
CLIENT ADVISORJan 2023 - Present
GUCCI, COPENHAGEN

Executed luxury retail operations at Gucci, Copenhagen, delivering direct customer service to international clientele, managing product presentation across multiple categories, and aligning daily floor activities with established sales targets.

  • Provided personalized styling and product recommendations to international clientele.
  • Developed End-to-end product knowledge across fashion, accessories, and fragrances.
  • Maintained visual standards for the Gucci brand throughout the 2023 operating period.
SITE MANAGERJan 2020 - Present
PHARMAUSE AB
  • Directed daily site operations to maintain full compliance with applicable health regulations.
  • Handled administrative and financial tasks related to testing-site functions.

Education

Business Administration CertificateJan 2023 - Jan 2023
BUSINESS ADMINISTRATION CERTIFICATE
  • Key Areas: Business Development, Marketing, Sales Management, Entrepreneurship, Customer Relationship Management, HR, Operations
Academic Base YearJan 2020 - Jan 2021
MALMO FOLKHÖGSKOLA
Behavioural Science ProgrammeJan 2014 - Jan 2017
PLUSGYMNASIET

Languages

Swedish · Professional

Arabic · Professional

English · Professional